23 Sep 13
For hospitals, it has become increasingly important for security personnel and staff to apply the proper training in the event of a threat on their grounds. With all of the hustle and chaos associated with hospital security, security guards may not work to ensure ongoing improvements to safety procedures and therefore cause potential problems for the hospital in the future. While there are many steps medical centers can take to provide better protection, consistent exercises are needed to ensure that all members of the hospital security team understands what to do in the event of an emergency.
Medical facilities have standards for basic security measures that must be enforced in order to meet with requirements. The International Association of Healthcare Security and Safety and ASIS International both have models that will reduce long-term operating costs while enabling high-level security services, IAHSS president-elect Lisa Pryse wrote for SecurityInfoWatch. By focusing on critical security areas, guards can better address vulnerabilities that make hospitals different from other organizations, including the protection of high-risk patients.
“The cost of insufficient security officer training is extremely high in many areas,” Pryse wrote. “The healthcare industry is plagued with liability threats and concerns, and security officers must be fully aware of the risks involved in their realm of responsibility.”
Although there may be no universal way to predict random acts of violence in healthcare, medical facilities can still take necessary steps to prevent it. Pryse notes that accepting and assessing the situation are the first steps to being able to respond and alert authorities immediately. These factors are crucial in emergency situations and will influence the effectiveness of a security management solution. Alerting staff members with plain language will help them to act appropriately and prevent further tragedy.
“Probably a few years ago I would have said code … but plain language is where our incident command system has gone,” Pryse said.
Protecting healthcare patients
There are many benefits to expanding security resources – and the training they rely upon. Incorporating security software will also put hospitals at an advantage to deter threats. Many hospitals are attempting to have better visitor tracking, which is viable with the software features. Guests can easily check in and out while following security procedures. This will allow hospitals to have better control over public access while still allowing patients to have easy means to get the treatment that they need. Any potential threats typically happen during the daytime and can target specific individuals, so noting this and utilizing the visitor tracking features will help to provide improved safety.
Hospitals can also use the software to keep records of any violence, whether it was workplace related or caused from an outside threat. This information will give guards a better idea of what areas need better protection by identifying emerging trends and acting upon them. The data could help security recognize disgruntled patients and staff, which will be reflected in the visitor tracking. This will help security personnel deter any potential threats and create a safer facility for healthcare.